Portfolio

Justrelate - Digitize customer relationships

Software to digitize the key customer journey

Digitizing the relationship with their customers is becoming more and more a focus area for B2B vendors. The JustRelate Group supports big corporations and the German Mittelstand exactly there. The solutions cover the entire customer journey from research over transacting to service. It offers solutions for customer portals, digital B2B events, lead generation, customer data management and product configuration and quoting. Its modular systems can be freely orchestrated to create digital customer processes that differentiate.


01

Active users.

+100k

02

Employees at three sites.

140

03

Midmarket and large organizations use the justrelate CXP platform.

+250

BID’S CONTRIBUTION 

The basis for the JustRelate digitalization toolbox is built around the JAMstack CMS solution scrivito and the enterprise-grade xRM system Pisa Sales. BID has launched key value creation initiatives to scale their sales organization and help develop a modular solution offering while complementing the product offering along the customer journey. The value creation initiatives include:


  • Professionalisation of the sales model
  • Modularizing and standardizing the product offering
  • Cloud migration of key application components
  • Professional finance and HR management
  • Strengthening of the leadership team



Kobold
Midoco

JustRelate IN THE NEWS

02 Feb 2022

Berlin-based digital experience specialist JustRelate Group, a BID Equity portfolio firm, acquires Munich-based PLANWARE Beratung & Software GmbH, a specialist for product configuration software. This acquisition marks another significant step for the JustRelate Group in providing customers with an integrated platform for the digitization of their sales processes.

18 Aug 2020

BID Equity Fund II, a fund advised by BID Equity, announces the acquisition of Berlin-based PiSA sales GmbH, a leading vendor of Customer Relationship Management (CRM) and Configure Price Quote (CPQ) software.

06 Aug 2020

BID Equity Fund II, a fund advised by BID Equity, acquires the majority of Infopark Group GmbH. Infopark is the manufacturer of the web-based Content Management Software Scrivito, which is used by well-known organizations in the private and public sector for the creation of highly secure and maintenance-free websites, web applications, portals and apps.

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